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One of touch keys on my Satellite U500 doesn'respond
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Permlink Replies: 5 - Pages: 1 - Last Post: 23-Oct-2009 19:31 Last Post By: Feliks
Layzie

Posts: 3
Registered: 21/10/09
One of touch keys on my Satellite U500 doesn'respond
Posted: 21-Oct-2009 17:35
 
Just bought the Satellite U500 a couple of weeks ago.
All the illumination buttons on the top all work besides the minus volume button.
I can increase the volume but can decrease it
Is that part of the sensor broken?

While I’m here does anyone know which face recognition programme that just has the cameraon and detects your face automatically?
I’ve seen in at the shops where greeb squares detect you face.
I downloaded the Toshiba one but you have to move your head horizontally and doesn’t detect it automatically

Thanks

Al-eX

Posts: 486
Registered: 19/10/09
Re: One of touch keys on my Satellite U500 doesn'respond
Posted: 22-Oct-2009 12:52   in response to: Layzie in response to: Layzie
 
hi Layzie,
i think the sounddriver is corrupted - reinstall it and test it.

sure there is softeware around that can detect the face of a user - mainly for vista.
which os you are using?

the software is called "face recognition" - look for it on the download page of toshiba.
with this software a registered user (you have to train the software first) can log on system without entering a password.3
Layzie

Posts: 3
Registered: 21/10/09
Re: One of touch keys on my Satellite U500 doesn'respond
Posted: 22-Oct-2009 14:08   in response to: Al-eX in response to: Al-eX
 
hey thanks
for the the reple
im running windows 7
ive have downloaded the toshiba face recognition but its not the one i want
the toshiba one makes you move your head for it to detect. the one i want just shows
the web cam and green sqaures that detect your face kinda like on a digital camera

thanks
MasterG

Posts: 2,877
Registered: 21/09/09
Re: One of touch keys on my Satellite U500 doesn'respond
Posted: 22-Oct-2009 14:19   in response to: Layzie in response to: Layzie
 
You have seen this in some shops… did you see it preinstalled on U500 and running Win 7?
From my knowledge some of Qosmio G50 supports a tool which recognizes the hand moves and signs… but didn’t see it for U500….

All tools created for U500 are placed in the driver download section for U500…
Layzie

Posts: 3
Registered: 21/10/09
Re: One of touch keys on my Satellite U500 doesn'respond
Posted: 23-Oct-2009 18:31   in response to: MasterG in response to: MasterG
 
no i saw them with windows vista and not 7
and my button seems to still not work
as in i did everything shutdown it worked then the next day it stoped again
now my windows media button is not very responsive
it only detects it after i press it down hard
while the negative volume button dosnt respond at all
is my touch buttons just faulty?
if so does toshiba repair it if under warranty?
thanks
Feliks

Posts: 989
Registered: 20/12/04
Re: One of touch keys on my Satellite U500 doesn'respond
Posted: 23-Oct-2009 19:31   in response to: Layzie in response to: Layzie
 
It will be really interesting to know what service think about this issue. if you can contact nearest Toshiba authorized service provider and let them test it.
If there is some hardware problem it will be repaired for free. Valid warranty will cover all repair costs.
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