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NB100 - Webcam doesn't work, disappeared?!
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 6 - Pages: 1 - Last Post: 22-Mar-2009 08:36 Last Post By: blanknight_1
magnetra7

Posts: 7
Registered: 08/12/08
NB100 - Webcam doesn't work, disappeared?!
Posted: 26-Feb-2009 18:34
 
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Since a week my webcam dissappeared. Windows doesn't find it any more and I can't see it anymore in device manager. I already tried installing Ubuntu EEE, but it doesn't find my webcam too. I also tried changing some settings in the BIOS, but it has really gone. There is not even an unknown device in Windows.

This is the error message when I try to start the webcam software: http://home.deds.nl/~stijnhisken/got/webcam.png
Translated in English, this means: "The webcam is disabled or faulty. Check your webcam settings".

Help, I want my webcam back!
Raver

Posts: 1,783
Registered: 02/12/08
Re: NB100 - Webcam doesn't work, disappeared?!
Posted: 26-Feb-2009 18:53   in response to: magnetra7 in response to: magnetra7
 
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Try to load the default settings in BIOS and then check if the webcam works.

You could also try to reinstall the webcam driver/software but therefore you should use the newest version from the Toshiba website:
http://eu.computers.toshiba-europe.com

Good luck!
magnetra7

Posts: 7
Registered: 08/12/08
Re: NB100 - Webcam doesn't work, disappeared?!
Posted: 26-Feb-2009 19:00   in response to: Raver in response to: Raver
 
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Unfortunately I already done those two things. I tried restoring the original Toshiba WinXP and installing my own WinXP with the latest drivers from Toshiba. I also already indeed tried reseting the BIOS, but still no luck :-( One thing I can remember when I installed Ubuntu is that at boot there was an error, something like "USB device on hub 2 malfunctioning". Maybe the webcam cable in the screen is broken, hower that would be very strange.
Raver

Posts: 1,783
Registered: 02/12/08
Re: NB100 - Webcam doesn't work, disappeared?!
Posted: 26-Feb-2009 19:19   in response to: magnetra7 in response to: magnetra7
 
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This looks like a faulty webcam or cable. However in my opinion it’s not a software and driver problem and this should be checked from an notebook technician.

In your case I would go to the nearest authorized service provider. They can help you and exchange the cable or something else what is necessary.
magnetra7

Posts: 7
Registered: 08/12/08
Re: NB100 - Webcam doesn't work, disappeared?!
Posted: 26-Feb-2009 19:22   in response to: magnetra7 in response to: magnetra7
 
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Could any NB100 user using WinXP post here how much USB Root Hubs they have (as seen in Device Manager)? When I bought the NB100 the webcam was attached to one of them. You can check where an device is connected to by right clicking on one of the root hubs, select properties and then go to energy.

I have 5 root hubs, as seen on this picture: http://home.deds.nl/~stijnhisken/got/usbhub.png
This is connected to them:
Hub 1: No connected devices (this is for the two ports on the right of the laptop)
Hub 2: No connected devices (for the one usb port on the left side of the laptop)
Hub 3: No connected devices (probably the hub for the webcam)
Hub 4: Bluetooth Controller from Toshiba (picture: http://home.deds.nl/~stijnhisken/got/hub4.png)
Hub 5: Realtek Cardreader (picture: http://home.deds.nl/~stijnhisken/got/hub5.png)

Message was edited by: magnetra7

Message was edited by: magnetra7
maxresti

Posts: 14
Registered: 23/01/09
Re: NB100 - Webcam doesn't work, disappeared?!
Posted: 27-Feb-2009 16:47   in response to: magnetra7 in response to: magnetra7
 
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in ubuntu you try with cheese program, on the repositories
the cam in my nb100 is ok and work very fine.
blanknight_1

Posts: 1
Registered: 22/03/09
Re: NB100 - Webcam doesn't work, disappeared?!
Posted: 22-Mar-2009 02:28   in response to: magnetra7 in response to: magnetra7
 
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Hi!

I'm sorry. I don't speak English.

This is a "physical" issue.
Webcam (hardware) does not contact. Webcam hardware compresses contact and drivers found ulala... :)
not compress - not working.

If it's really so, then your notebook has to go to service... okey.
I'm so sorry don't speak english :)
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