Welcome to the Toshiba Support Forum, created for customers and enthusiasts to share knowledge, solve problems and discuss technology. To join the discussion, please login or register.
Satellite Pro keeps suddenly shutting down!
Search Forum Boards
advanced searchadvanced search user searchuser search
Forum Content Key
Unread Indicates new content items added
Updated Indicates content items updated
Read Indicates content items read
Thread Locked This thread is locked - replies are not allowed.

This question is answered.

Permlink Replies: 3 - Pages: 1 - Last Post: 22-Jan-2008 09:35 Last Post By: Silas

Posts: 2
Registered: 08/12/07
Satellite Pro keeps suddenly shutting down!
Posted: 08-Dec-2007 12:28
My laptop keeps suddenly shutting down - and not restarting.
It happens esp if I try to do a Mcafee scan - when it gets to a file '1386' in the C: drive it shuts down! (but it has also shut down at other times).
I have defragged it and cleaned up cookies etc. There is about 50% left on hard drive and although 4 years old and a bit slow its otherwise been a good Satelite Pro laptop.

Any ideas? Ah its driving me nuts!!!!!

Posts: 412
Registered: 14/03/07
Re: Satellite Pro keeps suddenly shutting down!
Posted: 09-Dec-2007 11:13   in response to: vivdawes in response to: vivdawes
Just a question: which model do you have exactly? Would be really interesting..

Regarding your problem:

Please backup all your important data and perform a recovery of your system. If your problem is really software related then the recovery (reinstallation) of your system should resolve the error and your system should work flawlessly again.

Please, give some more information about your system, programs, etc.. because it´s hard to help someone only with the error message and without any background information..


Posts: 2
Registered: 08/12/07
Re: Satellite Pro keeps suddenly shutting down!
Posted: 09-Dec-2007 22:03   in response to: JohnnyS in response to: JohnnyS
It's a Satellite A10 series. It came with XP and I don't have the disc so would not be able to reinstall that.
It is mainly used for the internet and emails, watching DVDs and listening to music.

Its ok I have found my XP disc that came with it so could do a reinstallation. How do I do that then please?

It has Office and a few other programs such as Win Media and Quicktime, etc,
Any other info you need?

Intel Celeron processor

Posts: 2,495
Registered: 10/02/05
Re: Satellite Pro keeps suddenly shutting down!
Posted: 22-Jan-2008 09:35   in response to: vivdawes in response to: vivdawes
Suddenly shutting down can be also because of overheating. Usually when runs some CPU or graphic intensive application the hardware can get critical temperature level and simply switches off.

I am pretty sure that after some time you can start your notebook again. It is pretty old notebook model and it is time for cleaning. I really can not say if this has something to do with preinstalled stuff.
Master: 700 + pts
Scholar: 300 - 699 pts
Aficionado: 150 - 299 pts
Enthusiast: 50 - 149 pts
Beginner: 0 - 49 pts
Helpful Answer (5 pts)
Correct Answer (10 pts)

Point your RSS reader here for a feed of the latest messages in all forums

Copyright © 1995-2011 TOSHIBA Corporation, All Rights Reserved
Powered by Jive Software