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	Replies: 1 - Pages: 1 - Last Post: 19-Oct-2007 15:00 Last Post By: JohnnyS	Threads: [ Previous \| Next ]

sky_scout

Posts: 1
Registered: 14/09/07

Cannot get Equium L40-10X working after malware attack
Posted: 14-Sep-2007 01:17

Hi, I'm new here.

Only have the Equium Laptop 1 week and it is infected with MalWare. Norton Internet Security was activated and current, but alas the worms won. It displays the message "Windows Explorer has stopped working" during boot attempts. Strangely enough though the registration message of AntiVirGear v3.7 works perfectly.
I've tried to format the C: partition, run all Safe Mode options, Install Win Vista and XP, Recovery CD install, BIOS tweaks, Windows repair and of course my old friend MSDOS.

I removed the 120gb hard drive (3 partitions) and tried to pop it into my trusty modular bay so I could do as I wished as another drive, not bootable to harvest my files from the E: partition, then format the thing. But the pins are different though the drives are the same size. So basically I'm stuck with a deadish PC no fault of Toshiba, MS or anybody..

Except the programming miscreants of AntiVirGear v3.7 who will gladly release my yoke from it's chains provided I give them my credit card information (if they didn't already snatch that). If I do that it will be the beginning of "just one more purchase" and that will surely end my misery... So if anybody here can help I have the hammer and screwdriver ready.

I've been to Norton Support and they told me to try the things I already tried. And then they gave up, "contact MS". MS doesn't support OEM versions, so here I am.

Please have a think about this.

Thanks for listening.

JohnnyS

Posts: 412
Registered: 14/03/07

Re: Cannot get Equium L40-10X working after malware attack
Posted: 16-Sep-2007 12:13

in response to: sky_scout

Hi buddy,

man, this sounds REALLY...REALLY strange.

So, for better understanding:

You have malware on your system (C: drive), you want a working system? Right? But you want firstly secure some of your data?

Ok, it would be better to grab your hdd, go to the next electronic market and then buy a USB-HDD case. But first check if the pins fit (that was the suggestion to take your drive to the market to check THIS out).

Connect the USB-HDD to your another system, copy your files and then delete the WHOLE drive. The best would be to try this CD to format and repartition your drive:
www.ubcd4win.com

Then after completely removing all partitions, you can drive your recovery and get a working system back.

Greets

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