Hi
As far as I know your unit must be an US notebook model and please try to check Toshiba US download page under
http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_home.jsp
Please don’t be mad on tech support but I don’t see any reason why they should know every technical detail of your notebook. Toshiba has designed drivers for every hardware component that you can have anytime you want and install it 1000 times if you want. Toshiba guarantee that it will work properly and I don’t see any problem there.
Technical details you can get from Authorized service partners in your country.
Good luck!