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My Satellite L500 suddenly shuts off
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 2 - Pages: 1 - Last Post: 13-Nov-2013 09:11 Last Post By: RandyRoberts Threads: [ Previous | Next ]
cweiss77

Posts: 1
Registered: 12/11/13
My Satellite L500 suddenly shuts off
Posted: 12-Nov-2013 19:40
 
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Hi all!

I need help!!! my computer suddenly shuts off and I have no idea why!!!

TOSHIBA L500-22R
Macius

Posts: 2,008
Registered: 26/09/09
Re: My Satellite L500 suddenly shuts off
Posted: 13-Nov-2013 08:51   in response to: cweiss77 in response to: cweiss77
 
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On this virtual way it is not easy to say why this happen.
Please make two tests for us:
1/ start your notebook and enter BIOS settings. Leave it and tell us if notebook will shut off again
2/ start your notebook and start Windows in safe mode (F8 at start-up). Does the same happen again?
RandyRoberts

Posts: 923
Registered: 21/08/12
Re: My Satellite L500 suddenly shuts off
Posted: 13-Nov-2013 09:11   in response to: cweiss77 in response to: cweiss77
 
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Beside the tests mentioned by Macius I guess the notebook shuts OFF due to high internal temperature.

Some background info: the notebook supports some kind of overheating protection. In case the temperature increase to a higher level, this protection prevents the hardware from damage.

I don’t know how old your notebook is but I guess you never cleaned the cooling ventilators.
This should be done from time to time because the dust could affect the cooling performance.

Clean the fans and cooling grilles using a compressed air spray. Such air sprays can be ordered online or purchased from common computer dealers.
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