exact model is Satellite A300 PSAGCA-06M01N running Win XP.
i had a problem with the webcam, and i read in the forum that it may be solved by a BIOS update. so i went ahead and downloaded the latest BIOS from the toshiba website specifically for my laptop model. it went completely well with no errors.
however when the computer restarted after the BIOS update my touchpad doesn't work anymore.
i went to the Device Manager and could still see the Synaptics touchpad device and it says "This device is working properly". but its totally dead and will not respond including the 2 buttons. before i updated the BIOS i had never had any problems with it.
Tried FN+F9 to no avail. plugged in a USB mouse and it works with no problems. In fact, when i plugged in the mouse the synaptics software said " Disabling the touch pad due to external pointing device" so the device driver for the touchpad is working.
if i remove the mouse it will say the touch pad is restored but it is still not working. rebooted many times and still the same problem. went into the BIOS and selected "Default" still a no go.
Can someone offer any advice or ideas please?
I really need the touch pad for the way i use the laptop...
thank you for your reply. i already checked the BIOS setting for "Pointing Devices" and made sure its enabled. its the only setting in there that relates to the touch pad. just to make sure though i disabled it and then rebooted, after which i rebooted again and enabled it to no effect. i know this is not an isolated instance, as my search has turned up some with exactly the same problem. I'm really disappointed with Toshiba.
How about uninstalling the driver for pointing device in device manager?
Additionally uninstall the Synaptics touchpad driver in control panel -> Software
Then reboot the notebook, download the latest Synaptics driver for Win XP http://www.synaptics.com/resources/drivers/ and install this on your system