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	Replies: 12 - Pages: 1 - Last Post: 04-Jul-2012 08:17 Last Post By: PauPau	Threads: [ Previous \| Next ]

mancshaun

Posts: 1
Registered: 30/06/12

System restore on Satellite C660
Posted: 30-Jun-2012 16:11

i'm trying to restore my laptop (Satellite C660) using the restore disc i created when i got the computer. i put the disc in and chose to boot from the DVD and it seemed to start to working, now i have a black screen with a mouse pointer.

How long should it take to do the restore?

Feliks

Posts: 989
Registered: 20/12/04

Re: System restore on Satellite C660
Posted: 01-Jul-2012 07:29

in response to: mancshaun

Usually at first all data will be copied from DVD to the HDD and after first restart recovery image installation will start. I don’t know exactly how long the copying process will take but I think maybe 30 minutes. Recovery image installation maybe an hour.

Simply restart your notebook and see what happen when you do this.

Please post some feedback.

Dr.Lamp

Posts: 1,760
Registered: 25/09/09

Re: System restore on Satellite C660
Posted: 02-Jul-2012 07:56

in response to: mancshaun

...and chose to boot from the DVD and it seemed to start to working, now i have a black screen with a mouse pointer.

Sorry but you must explain what happen exactly.
Start your notebook and press F12 to enter boot menu. When the boot menu is shown on the screen put recovery DVD into optical disc drive, choose CD/DVD drive and press ENTER button.

What happen exactly when you do this?

JJ_1

Posts: 5
Registered: 02/07/12

Re: System restore on Satellite C660
Posted: 02-Jul-2012 09:53

in response to: Dr.Lamp

This is a spooky one ...
I am in the same position as the OP.....
I have my recover disc in i had a load screen with a white bar at the bottom...
Now i have a black screen and a just the cursor ....

JJ...

MasterG

Posts: 2,685
Registered: 21/09/09

Re: System restore on Satellite C660
Posted: 02-Jul-2012 11:31

in response to: JJ_1

You mean an blinking cursor in the left upper corner?
Looks like HDD problem…
Should check if the HDD is ok…

Download an tool called Drive Fitness Test and create an bootable disk in order to test the HDD…
If errors would be detected, it’s time for new HDD

JJ_1

Posts: 5
Registered: 02/07/12

Re: System restore on Satellite C660
Posted: 02-Jul-2012 12:30

in response to: MasterG

Ty for the reply .
The pointer is flashing and is movable with the finger pad .....
It shows the hard drive in the bios too.. ...

MasterG

Posts: 2,685
Registered: 21/09/09

Re: System restore on Satellite C660
Posted: 02-Jul-2012 12:45

in response to: JJ_1

Hmm… did you try to repeat this HDD recovery procedure?
I would shut down the notebook and would disconnect AC adaptor and battery.

Then wait some time and press power button… then connect battery and AC adaptor and power up the unit. Press f8 and start HDD recovery which can be found under the point: repair my computer

Good luck

JJ_1

Posts: 5
Registered: 02/07/12

Re: System restore on Satellite C660
Posted: 02-Jul-2012 13:25

in response to: MasterG

followed that step and got options ..
Windows white text scrolled past now i am back to a black screen with a white pointer and the fan kicking in now and then...

Do you know if the recovery discs is over 1 or 2 discs ....????

Message was edited by: JJ_1

MasterG

Posts: 2,685
Registered: 21/09/09

Re: System restore on Satellite C660
Posted: 02-Jul-2012 13:43

in response to: JJ_1

I’m not quite sure how many disk are but I’m sure it’s more than one disk…

JJ_1

Posts: 5
Registered: 02/07/12

Re: System restore on Satellite C660
Posted: 03-Jul-2012 15:56

in response to: MasterG

Looks like its the hard drive ,,,:<
Have plugged the hard drive in elsewhere and so far its hit and miss on recovering content ....
...
Bummer..

MasterG

Posts: 2,685
Registered: 21/09/09

Re: System restore on Satellite C660
Posted: 03-Jul-2012 15:59

in response to: JJ_1

bingo... you know what you have to do now???

JJ_1

Posts: 5
Registered: 02/07/12

Re: System restore on Satellite C660
Posted: 03-Jul-2012 17:50

in response to: MasterG

Back to John Lewis its still under warranty ..lol
I am sure they cant say the hard drive is not covered ...?

PauPau

Posts: 4,280
Registered: 21/09/09

Re: System restore on Satellite C660
Posted: 04-Jul-2012 08:17

in response to: JJ_1

HDD is part of the notebook… if notebook’s warranty is valid, the faulty HDD should be replaced free of charge…

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