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Random BSODs on Satellite A500-1E4
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This question is not answered. Helpful answers available: 1. Correct answers available: 1.


Permlink Replies: 8 - Pages: 1 - Last Post: 28-Jun-2012 09:12 Last Post By: kelzter
kelzter

Posts: 8
Registered: 18/06/12
Random BSODs on Satellite A500-1E4
Posted: 18-Jun-2012 23:59
 
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I'm getting random Kernel data inpage error / Ntfs.sys type bsods on my Satellite A500-1E4 psar9e

Memtest's fine,

Harddisk is a new-ish corsair ssd (I know, probably broke warranty changing the drive, Had same errors on old drive)
Old drive is eSata connected and used for external storage.
drivers are all updated, even used "Driver genius" from driver-soft ( i know many malwary things hide in software like this but this one's legit)

Malwarebytes, spybot s&d and AVG all give it a green light.

Got multiple freezes without bsods in IDE so i changed msahci start to 0 and changed bios so it would be in ahci mode, it's more stable but as i said i'm getting these odd errors on random intervals, sometimes it might be only a few hours apart, sometimes many days.

tried reinstalling harddisk drivers too.
Eventviewer shows nothing worth notice.

Any ideas?
Akuma

Posts: 4,190
Registered: 12/08/08
Re: Random BSODs on Satellite A500-1E4
Posted: 20-Jun-2012 06:05   in response to: kelzter in response to: kelzter
Helpful
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Sounds like a compatibility problem with the SSD.

Does the SSD have the latest firmware from Corsair?
kelzter

Posts: 8
Registered: 18/06/12
Re: Random BSODs on Satellite A500-1E4
Posted: 20-Jun-2012 10:18   in response to: Akuma in response to: Akuma
 
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It's supposed to be compatible, it does have the latest drivers and i just now updated the firmware.
Let's see if it's more stable (as the bsods are sometimes days apart i'll have to reply then)

(Also, forgot to mention, i have the newest bios too.)
kelzter

Posts: 8
Registered: 18/06/12
Re: Random BSODs on Satellite A500-1E4
Posted: 24-Jun-2012 08:23   in response to: kelzter in response to: kelzter
 
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Right... it's been a couple of days and it seems it has fixed the Bsods.
Now on to the new problem,
It freezes sometimes when the screen is turned off if i leave it for too long.

It's not set to go to sleep mode after some time period.
I'm gonna try and do a clean install of the graphic drivers, maybe that can help.

Other suggestions welcome
kelzter

Posts: 8
Registered: 18/06/12
Re: Random BSODs on Satellite A500-1E4
Posted: 24-Jun-2012 20:47   in response to: kelzter in response to: kelzter
 
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Hmm... The freezes i described earlier coming when the screen was off seems to be wrong.
i've been using the computer today a lot and it has frozen twice in use. Typical Everything freezes and audio buzzes.

Eventviewer still has no info. just that the shutdowns were unexpected (have to force the computer to shutdown via power button hold)

So even if the Firmware update stopped the BSODS the computer is still freezing, Maybe even a tad more frequently. (Although i can't really say, it's random after all)

this is probably either bios or hardware related.
I've kind of ruled off the disk even though it might seem the most obvious just because the original one had freezing issues as well and... well. i just don't like the odds of it.

kelzter

Posts: 8
Registered: 18/06/12
Re: Random BSODs on Satellite A500-1E4
Posted: 26-Jun-2012 21:27   in response to: kelzter in response to: kelzter
 
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Can't seem to fix it by doing a clean reinstall of the video drivers. Freezes are quite frequent, 2-3 times a day.
Also, sometimes i'm seeing little video glitches (similar to the ones that are intentionally put in many games like battlefield) were some bars appear sometimes a little green and purple for just a fraction of a second.

http://www.youtube.com/watch?v=iCP41duG3oE(The intro to bf3, showing multiple intentional glitches)

Could the power supply be buggy, either software or hardware wise?
the graphicsadapter itself have buggy hardware?
The motherboard fudged?
It's been buggy since i got it but my tech-savvy past lead me to believe it was an easy fix.
I've had it with bugs for a long time, fixed some and gotten others. it's like a never ending race.
Well... atleast it keeps me in "shape"
I often regret i didn't trade it back in for one that wasn't buggy...

i can give you all kinds of logs if you want more information but i'd need to know what kind of logs you think are helpful, Not just gonna dump a 6000 page note in here and expect somebody to go over it.

Edit: Oh! forgot to mention, these glitches seem to be mostly on online videos like youtube and vimeo and such, Doesn't affect vlc i think, haven't noticed them there atleast. so it's probably just a buggy version of flash in my chrome browser.

Edit Edit: I decided to try downclocking the graphics card with msi afterburner after reading similar problems about other toshiba laptops... (From core 575MHz, MEM 790 MHz down to Core 500MHz and MEM 650MHz) If this fixes something i think you should really release some update for this stuff... new bios or custom nvidia drivers or something.
Paolo30

Posts: 3,131
Registered: 21/09/09
Re: Random BSODs on Satellite A500-1E4
Posted: 27-Jun-2012 09:47   in response to: kelzter in response to: kelzter
 
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Edit: Oh! forgot to mention, these glitches seem to be mostly on online videos like youtube and vimeo and such, Doesn't affect vlc i think, haven't noticed them there at least. so it's probably just a buggy version of flash in my chrome browser.

I found some interesting online documents which might help to solve your media streaming issue.
I could be possible that you need to update the iRST driver

The sound / video playback of a media file is stuttering
http://aps2.toshiba-tro.de/kb0/TSB12033I0001R01.htm

Also this might be interesting but not quite sure if this would be helpful…

Countermeasure against intermittent sound / video problem on Windows Media Player / Windows Media Center.
http://aps2.toshiba-tro.de/kb0/TSB0402UI0000R01.htm
kelzter

Posts: 8
Registered: 18/06/12
Re: Random BSODs on Satellite A500-1E4
Posted: 27-Jun-2012 13:04   in response to: Paolo30 in response to: Paolo30
 
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ah... iRST..

I've had many issues with iRST in past os installations so this time i decided not to install it.
However, Last time my computer froze like this i was able to fix random freezes and get less frequent bsods instead (kernel data inpage errors and ntfs, just like original post depicted )

By Actually having iRST Installed but Uninstalling its drivers, This caused some kind of forced loop or something, CPU usage became quite high (Never lower than 30% if i recall correctly...)
That fix i just stumbled upon by accident. Not really sure why it helps.

Maybe with the updated firmware it won't show up with bsods AND wont freeze randomly.
Heck, i'll give it a shot.

edit: This current installation doesn't have pc monitor or hdd/ssd monitor either, I installed it clean from all bundles to try and resolve the issues and such.
(Thought that maybe if it didn't have preinstalled toshiba stuff it might work better, since i thought it must have been some software based conflicts)
kelzter

Posts: 8
Registered: 18/06/12
Re: Random BSODs on Satellite A500-1E4
Posted: 28-Jun-2012 09:12   in response to: kelzter in response to: kelzter
 
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Ok so i tried installing the newest rst and it didn't change anything, So i uninstalled the intel ahci drivers so that i'm using microsoft ones, still using rst software, "RST Software not running" and an endless little blue circle is on the icon.
This conflict makes iaStorDataMgrSvc.exe*32 take 24-26-ish % of cpu usage. So idling speeds don't go much lower than that.

This in turn somehow safeguards my computer from crashing. so i'm guessing somewhere something in the computer is refusing to continue after reaching idle speeds.


Last time i got bsods from this too though but very seldom, I'll keep you posted if i run into more errors (freezes or bsods).
Maybe having the updated firmware makes this more stable.

This manual conflict making isn't really much of a long term fix, it only fixes the symptom, not the cause.
I feel like i'm fighting a chronic disease here with this computer.

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