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	Replies: 2 - Pages: 1 - Last Post: 27-Jun-2012 15:29 Last Post By: Paolo30	Threads: [ Previous \| Next ]

Alain3377

Posts: 2
Registered: 19/06/12

Tecra A9 stuck on the splash screen
Posted: 20-Jun-2012 07:10

Hello,

I'm new to your forum and hope to find help.

I have a Toshiba Tecra A9 stuck on the splash screen after my intervention in the bios to boot from a USB stick.

DETAILS:
At the start, it turns more on the startup screen with the 5 symbol of choice (hard disk, USB, etc.).
Clicking on a symbol and nothing responds I can not enter the bios.
It is displayed at the top of the screen: In Touch With Tomorrow TOSHIBA and five symbols.

I disconnected two small green battery on the motherboard for 10 minutes, but nothing has changed.
That said, I do not know if I disconnected the battery good (y 'have it two?).
It also would it make a metal button battery on the motherboard?

Thank you in advance for your help.

Alain

assex

Posts: 1,853
Registered: 25/09/09

Re: Tecra A9 stuck on the splash screen
Posted: 21-Jun-2012 21:18

in response to: Alain3377

I do not have this notebook model but can you please tell me what happen when you use F12 at start-up?
Is boot menu available?
If yes, can you choose HDD as bootable device?

I do not understand why you cannot enter BIOS settings? Have you tried F2 at start-up?

Paolo30

Posts: 3,131
Registered: 21/09/09

Re: Tecra A9 stuck on the splash screen
Posted: 27-Jun-2012 15:29

in response to: Alain3377

Hi

If the notebook cannot pass the Toshiba Splash Screen then this means that the POST (power on self test) cannot be passed properly… and this means mostly than an hardware part on the motherboard or the motherboard itself is faulty…

That’s worst case since the mobo is very expensive…

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