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	Replies: 5 - Pages: 1 - Last Post: 18-Jun-2012 08:26 Last Post By: Tonny

Zhigan123

Posts: 4
Registered: 17/06/12

Windows installer problem on Satellite L655-1EK
Posted: 17-Jun-2012 20:23

So nearly half a year before my notebook stoped to update windows. After that followed problems with update of skype and other programmes. Then it didnt allow me to install different programmes and games. After canceling updating or installing, it sais that there is a problem with Windows Installer. I searched internet to find out how can i solve this problem, tried EVERYTHING, but nothing helped.

So i decided to reinstall windows. I have Windows home premium 64, but when i donwloaded different versions of this windows (from torrent and official versions) it says that the type of OS installed on notebook differes from the one im trying to install. Dont know what to do.

Can somebody give advice?
Thank you.

Macius

Posts: 1,699
Registered: 26/09/09

Re: Windows installer problem on Satellite L655-1EK
Posted: 17-Jun-2012 21:22

in response to: Zhigan123

Dont know what to do.

According notebook specification it was delivered with WIN7 64BIT HOME PREMIUM so best thing you can do is to install original recovery image that you got with your notebook and everything should be ok.

Can you do this?

Zhigan123

Posts: 4
Registered: 17/06/12

Re: Windows installer problem on Satellite L655-1EK
Posted: 17-Jun-2012 21:30

in response to: Zhigan123

The problem is i dont have recovery image. neither on computer nor on disc.

Tonny

Posts: 3,248
Registered: 21/09/09

Re: Windows installer problem on Satellite L655-1EK
Posted: 18-Jun-2012 07:38

in response to: Zhigan123

So i decided to reinstall windows. I have Windows home premium 64, but when i donwloaded different versions of this windows (from torrent and official versions) it says that the type of OS installed on notebook differes from the one im trying to install. Dont know what to do.

Are you able to start the HDD recovery?
Power up the unit, press F8, then choose Repair my Computer and then choose Toshiba HDD recovery

If this is not possible, you can order a recover disk which you have forgotten to create using the preinstalled tool called Toshiba recover disk creator:
http://backupmedia.toshiba.eu/landing.aspx

Zhigan123

Posts: 4
Registered: 17/06/12

Re: Windows installer problem on Satellite L655-1EK
Posted: 18-Jun-2012 07:44

in response to: Zhigan123

Sorry for not knowing exactly, am i right that the hdd recovery will delete all the data? Cause it was the purpose i didnt use ways to get the notebook back to its original software not wanting to delete all the data.

Tonny

Posts: 3,248
Registered: 21/09/09

Re: Windows installer problem on Satellite L655-1EK
Posted: 18-Jun-2012 08:26

in response to: Zhigan123

Helpful

Sorry for not knowing exactly, am i right that the hdd recovery will delete all the data?

HDD recovery formats and deletes the system C partition…other partitions (D HDD recovery partition) should not be touched..

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