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Portege R830 - 3G connection problems after Win 7 32bit installation
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 3 - Pages: 1 - Last Post: 29-Jun-2012 11:18 Last Post By: MisterX Threads: [ Previous | Next ]
moxo

Posts: 2
Registered: 06/06/12
Portege R830 - 3G connection problems after Win 7 32bit installation
Posted: 06-Jun-2012 13:11
 
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Hello

I downgraded a Portege R830 from Windows 7 64bit to Windows 7 32bit with Toshiba drivers. I put a sim card from my provider.
In the windows 7 network manager and in Toshiba wireless manager, i can see the good provider and network HSPA but when I launch the connection, it's failed (i don't have pin number).

It's failed with Windows 7 network manager and Toshiba wireless manager (i don't have this problem with Portege R700 windows 7 32bits)

But I found a small solution (but i think, it's not sufficient):
I created a dial up connection, with a number *99#,
I launched the connection, it's failed but after that, when i relaunch my first connection is good.

I don't know why, it's like the modem is sleeping and the dial-up connection wake up the modem, because after everything is good (win7 network manager, Toshiba wireless manager) until if i reboot the Portege.

I want to avoid the dial-up connection like on my portege r700 with windows 7 32 bits

thanks for your help and sorry for my english.
the toshiba's support said me to reinstall windows 7 64bit to resolve problem :)
PauPau

Posts: 4,320
Registered: 21/09/09
Re: Portege R830 - 3G connection problems after Win 7 32bit installation
Posted: 06-Jun-2012 14:12   in response to: moxo in response to: moxo
 
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Hi

Are you sure you have configured the connection properly?
Here is a nice FAQ which describes step by step how to establish the 3G connection using Toshiba wireless manager:

How to configure and establish a 3G connection via the preinstalled Toshiba Wireless Manager
http://aps2.toshiba-tro.de/kb0/FAQ1A037W0000R01.htm

and here you can find the instruction how to create Dial up connection using the Windows own configuration.

How to create a Dial-Up connection with 3G
http://aps2.toshiba-tro.de/kb0/HTD9802OF0000R01.htm

Would recommend checking both!
moxo

Posts: 2
Registered: 06/06/12
Re: Portege R830 - 3G connection problems after Win 7 32bit installation
Posted: 06-Jun-2012 15:13   in response to: PauPau in response to: PauPau
 
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yes i have create a 3g connection and dial up connection a i have the same problem, connection failed
when i launch first time the dial up connection i have the problem but after when i launch the second time, it's ok with wireless manager and dial up
MisterX

Posts: 2,622
Registered: 21/09/09
Re: Portege R830 - 3G connection problems after Win 7 32bit installation
Posted: 29-Jun-2012 11:18   in response to: moxo in response to: moxo
 
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Hi

Did you notice this before “downgrading” the system from 64bit to 32bit version?

You could also try to install the 3G driver released for Portege R700… would be interesting to know if this would work….
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