Satellite A30, Win XP Pro SP3 - modem won't work
Another issue with this A30 Satellite notebook
The built in modem doesn't work.
The driver is correct and downloaded from the Toshiba support site.
The modem is identified as 'Toshiba software modem amr' and is setted on com3 port.
When I click on 'diagnostic' and 'ask modem' (the right labels may be different, since my is an Italian win xp, I just translated the Italian labels), a window appears saying it's impossible to open the door (port) which the modem is connected to.
I have tried to change the modem com port to different numbers but the problem is the same.
I don't know whether the modem is an actual board connected in some way to the main board or is just built on the main board. If it would be the first case, I could change it ad see. btw, the mini pci slot is already occupied by the gigabyte Wi-Fi board, so the modem must be somewhere else.
It is strange, since I did at least 2 other win xp pro installations on this machine, always downloading and installing the proper drivers, and the modem never has worked.
Re: Satellite A30, Win XP Pro SP3 - modem won't work
in response to: Silas
I installed a win xp pro sp2 version then the drivers, since the beginning it didn't work
do you think I should go back to a win xp pro sp1 and then the drivers?
btw, I always install win xp pro sp2 then upgrade
unfortunately now I have another issue with the dvd drive!
the drive is recognized but any cd/dvd appears empty, thi even after post, so I can't reinstall now