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Problem with using Dynadock with Internet Explorer
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 1 - Pages: 1 - Last Post: 08-May-2012 09:19 Last Post By: MasterG
sjdennis

Posts: 1
Registered: 07/05/12
Problem with using Dynadock with Internet Explorer
Posted: 07-May-2012 19:24
 
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I don't know if this the right forum, but I have a problem I'm trying to figure out. Here are the basics:

Toshiba Satellite L750 Laptop with Windows 7 64bit OS
Dynadock U with software version 2.4.0.13 (used for aux monitor, printer, keyboard/mouse, Ethernet)
Internet Explorer version 9.0.6

Here is my problem:

The setup has been working nicely for a couple of months. Last week I purchased a digital Panasonic video camera and when I tried to view the video on my laptop it was very jerky etc. I looked at the Panasonic trouble shooting guide and it said to change my background theme from "Aero" to one of the "Basic and High Contrast Themes" which I did and the Video was perfect.

When I got back to my office and hooked up the Dynadock everything worked fine except IE which basically froze and I could not shut it down, so I had to reboot. Google Chrome worked fine however. When I switched my background back to "Aero" IE started working again.

I don't want to switch to Google Chrome as many of the tools I use for my work only work with IE.
I don't want to have to switch the backgrounds back and forth when I use my video camera.
Any ideas on why this is happening and if anything can be done?

Thanks for your help!

Dennis
MasterG

Posts: 2,685
Registered: 21/09/09
Re: Problem with using Dynadock with Internet Explorer
Posted: 08-May-2012 09:19   in response to: sjdennis in response to: sjdennis
 
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Hi

I think I found something interesting for you:
Disabled Aero Themes on any Windows 7 platform causes a delay when using Windows Photo in displaying a picture on an external monitor connected to a Toshiba dynadock.
http://aps2.toshiba-tro.de/kb0/OPT17036Q0000R01.htm

It looks like the displaylink driver update to at least V5.6.x would help to solve this issue.

A feedback would be appreciated.

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