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	Replies: 4 - Pages: 1 - Last Post: 02-May-2012 15:40 Last Post By: Jeannie

Jeannie

Posts: 4
Registered: 20/04/12

Satellite Pro L500 - no licence for Toshiba Bluetooth Stack
Posted: 20-Apr-2012 10:40

Do hope someone can help me. I am going round in circles.

On 8th Nov 2010 I purchased online from Toshiba the Toshiba Bluetooth Stack (Premium Edition) for my Toshiba Satellite Pro L500 so that I could use my existing (non-Toshiba) dongle. This has been working fine until a couple of months ago.

Thinking that the dongle had packed up I bought another one.
However, although I know that this one is working I have been unable to get this to work on my Toshiba laptop as I keep getting the following error message from the Toshiba Bluetooth Stack as follows:

"Thank you for evaluating the Bluetooth Stack for Windows by Toshiba. The evaluation period has now expired. Please obtain a license for this version of Bluetooth Stack for Windows by Toshiba."

This seems to imply I have come to the end of a free evaluation period but I haven't as I purchased the full license in 2010. I have tried various things but I can't seem to get past this. I'm not a computer boffin but I can reasonably find my way around a laptop. Can anyone please, please help me?

Message was edited by: Jeannie

Tonny

Posts: 3,225
Registered: 21/09/09

Re: Satellite Pro L500 - no licence for Toshiba Bluetooth Stack
Posted: 20-Apr-2012 11:30

in response to: Jeannie

Hi

Did you try to reinstall the Bluetooth stack once again using the licence provided by Toshiba?

Jeannie

Posts: 4
Registered: 20/04/12

Re: Satellite Pro L500 - no licence for Toshiba Bluetooth Stack
Posted: 02-May-2012 13:05

in response to: Tonny

Hi there. Apologies for the delay in replying.

I did try reinstalling, but in then searching the Toshiba Bluetooth Portal under "news" (here is the link http://aps2.toshiba-tro.de/bluetooth/index.php?page=news ) it says:

"2011-12-21 TOSHIBA Bluetooth Stack for users without TOSHIBA hardware isn't available anymore"

I'm taking that to mean I can only use a Toshiba bluetooth dongle for it to work. Assuming I am reading it right I am really unhappy about this as I paid £25.90 at the Toshiba Online Store just over 12 months ago for the Toshiba Bluetooth Stack Premium Edition and have had no warning about this suddenly happening.

Have it got it right? Would really appreciate a reply.

PauPau

Posts: 4,295
Registered: 21/09/09

Re: Satellite Pro L500 - no licence for Toshiba Bluetooth Stack
Posted: 02-May-2012 15:29

in response to: Jeannie

Hi

Hmm… it seems that Toshiba BT stack can be used only with Toshiba products (BT dongle)… the test version seems to be limited to 30days.

But why you don’t try the Microsoft BT stack:
You can set the MS Bluetooth stack as default:

Uninstall the Toshiba BT stack
Click on the Windows START button and select the Search command
Enter the following command: %windir%\inf
On the current windows check if the bth.bak file exists and rename it into bth.inf. (If the file doesn’t exist, forget this step.)
Restart your PC.
Now MS BT stack has been defined as default one

Jeannie

Posts: 4
Registered: 20/04/12

Re: Satellite Pro L500 - no licence for Toshiba Bluetooth Stack
Posted: 02-May-2012 15:40

in response to: PauPau

Many thanks! I shall give it a go.....

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