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	Replies: 1 - Pages: 1 - Last Post: 24-Apr-2012 09:56 Last Post By: Paolo30

craig_aemo

Posts: 1
Registered: 24/04/12

Some function keys are not working on my Portege R830
Posted: 24-Apr-2012 07:48

Like others, I have a new Portege R830 and experienced the sudden unexplained loss of functionality of the 13 function keys. My os is a native windows 7 64bit install, with office 2010 installed afterwards. I have the SSD model.

I followed the instructions, removing TVAP and re-installing, and I have both VAP and flashcards operational. I used the USA site drivers for the latest set (the Australian and European driver sets are older versions and different).

Most, but not all, of the function keys are now working again. What isn't working are as follows:
- F12 functionkey not operating

volume up and down keys not operating - what I am most interested in - any suggestions on how to get functional again please?

also, on re-installing VAP, I lost functionality on ecobutton. Any suggestions on how to get working again?

thanks in anticipation

Paolo30

Posts: 3,116
Registered: 21/09/09

Re: Some function keys are not working on my Portege R830
Posted: 24-Apr-2012 09:56

in response to: craig_aemo

Hi

You are on the right way dude… the VAP and Flash Card Support Utility controls the FN buttons. If you have an European notebook model, I would recommend using the drivers from Toshiba European driver page but generally speaking there should not be a difference in the software…

However, in my case restarting the Flash Cards helps to get back the FN buttons functionality. The Flash Cards can be found in All Programs -> Toshiba -> Flash Cards.
So check if restart would help you.

Regarding the Eco button: ECO Utility controls this button too…so would recommend installing/reinstalling this software beside the VAP

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