Toshiba Support Forums: VPN doesn't work on my new Portege Z830 ...

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	Replies: 2 - Pages: 1 - Last Post: 20-Apr-2012 11:36 Last Post By: Tonny	Threads: [ Previous \| Next ]

itci

Posts: 1
Registered: 20/04/12

VPN doesn't work on my new Portege Z830
Posted: 20-Apr-2012 07:34

I recently bought a portege z830. I installed watchguard firebox vpn connection software but i can not establish a vpn connection. I enter the username and password, the program seems to make a connection but it disconnects immediately. There's no problem with the password or username.

The software works fine in other notebooks. The OS on the machine is Windows 7 Prof.(X64).

Thanks

Silas

Posts: 2,125
Registered: 10/02/05

Re: VPN doesn't work on my new Portege Z830
Posted: 20-Apr-2012 07:46

in response to: itci

I really don’t know if described issue has anything directly with your new Portege. I presume you need this for your business or you must use it in your company so I strongly recommend you to speak with your local administrator and check what can be done about it.

On this virtual way it is not easy to say what is wrong there. On my Satellite P500 I use “Cisco AnyConnect VPN client” and it works perfectly with preinstalled original Toshiba recovery image. It is Win7 64bit Home Premium.

Tonny

Posts: 3,225
Registered: 21/09/09

Re: VPN doesn't work on my new Portege Z830
Posted: 20-Apr-2012 11:36

in response to: itci

Hi

Did you check if some security software preinstalled on the system does not affect the VPN connection?
Check the firewall and antivirus settings and test it again.

Maybe you should also ask your network admin for advice…
Fact is that this cannot be a notebook problem since the WLan or network devices are similar and drivers are does not depend on notebook model but Wlan or Network card built in the notebook.

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