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Satellite C660D - A problem with the cooling system has been detected
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 5 - Pages: 1 - Last Post: 17-Apr-2012 08:43 Last Post By: PauPau
panta67

Posts: 3
Registered: 14/04/12
Satellite C660D - A problem with the cooling system has been detected
Posted: 14-Apr-2012 13:46
 
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My laptop is a Toshiba Satellite C660D-11E and I have a message that keeps coming up every once in a while headed "System Warning" and reads: "Warning: A problem with the cooling system has been detected. (Next Line) Please turn off the computer immediately, and return it for service."

I have had this warning coming up for weeks and tolerated it but it has gotten worse and annoyed me for the last time. I can hear the fan, and the computer is not over heating (the freeware tool CPUCool is detecting a CPU temprature of 51º C). No other issues arise like the computer slowing down, it just gets in the way of what I am doing, like typing right now.

I've tried to solve the problem by changing the "Power Options" in the Windows 7 Control Panel to "High Performance" and then choosed under both the "On battery" and "Plugged in" columns, "Never" as the "Put the computer to sleep" setting. This seems to work and no error message occured since then. However this is not a solution...

Please help soon, this is preventing me from working and even other things by now.

Thanks
Paolo30

Posts: 3,516
Registered: 21/09/09
Re: Satellite C660D - A problem with the cooling system has been detected
Posted: 16-Apr-2012 15:40   in response to: panta67 in response to: panta67
 
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Hi

Usually such message would appear if something would be wrong with the cooling system. But I read here in the forum that this might be a software bug and after new system recovery this message should not appear anymore.

But if you have notice some abnormal noises or higher temperature, then I would recommend checking this with an service technician…
panta67

Posts: 3
Registered: 14/04/12
Re: Satellite C660D - A problem with the cooling system has been detected
Posted: 16-Apr-2012 15:58   in response to: Paolo30 in response to: Paolo30
 
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Thank you much for zour comment. This must be definately a software bug, because the fan works and the CPU temperature is normal. What do you mean exactly with "system recovery"? Please advise...
panta67

Posts: 3
Registered: 14/04/12
Re: Satellite C660D - A problem with the cooling system has been detected
Posted: 16-Apr-2012 15:59   in response to: Paolo30 in response to: Paolo30
 
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Thank you much for your comment. This must be definately a software bug, because the fan works and the CPU temperature is normal. What do you mean exactly with "system recovery"? Please advise...
mlaine

Posts: 1
Registered: 16/04/12
Re: Satellite C660D - A problem with the cooling system has been detected
Posted: 16-Apr-2012 18:12   in response to: panta67 in response to: panta67
 
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I also have this syestem warning message on c660. It has just appeared today. My sister has the same laptop and her memory board has broken down. Guy we brought it to said this shouldn't have happened on such a new laptop. Alos my boyfriend has the same laptop and he keeps getting a message saying there's too much memory being used up.
Is there something wrong with this model of laptop or are we just very unlucky??
PauPau

Posts: 4,534
Registered: 21/09/09
Re: Satellite C660D - A problem with the cooling system has been detected
Posted: 17-Apr-2012 08:43   in response to: mlaine in response to: mlaine
 
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Hi

“System Recovery” can be done using HDD recovery procedure or the Recovery disk which can be created using the preinstalled tool called Toshiba Recovery Media creator. As far as I know this is mentioned in user manual.

To start the HDD recovery check this document:
http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm

I agree with Paolo… it looks like software bug so don’t be afraid that hardware is not ok…
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