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Windows 7 - Build 7601 this copy of Windows is not genuine
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 10 - Pages: 1 - Last Post: 13-Apr-2012 21:15 Last Post By: assex
techie**

Posts: 11
Registered: 11/04/12
Windows 7 - Build 7601 this copy of Windows is not genuine
Posted: 11-Apr-2012 11:12
 
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Hello everyone.

Im a newbie here so i hope i get this right.
I have a question about this message on my desktop reading "Windows 7 Build 7601 this copy of Windows is not genuine." ????
I bought this Satellite c660 at Qatif, Saudi Arabia and now it is here in the Philippines.
My laptop is Windows 7 Professional 32-bit. It is asking for a product key and i cannot find one. There is no product key sticker in the bottom and i dont know where to get that.
I've run a diagnostic and i hope this helps.

Diagnostic Report (1.9.0027.0):


Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85062
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}(4)
Is Admin: No
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85062</PID><PIDType>5</PIDType><SID>S-1-5-21-3557145390-3644324294-2060978674</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.60</Version><SMBIOSVersion major="2" minor="5"/><Date>20110707000000.000000+000</Date></BIOS><HWID>4B8C3E07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Korea Standard Time(GMT+09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65261</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:15:2012 19:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT+lnD3en8mEX4nsL+8NxRgtMToxMDARso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP TOSCPL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
OSFR TOSHIB A+2nd ID
SLIC TOSCPL TOSCPL00
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT

PLEASE anyone help? I am not a techie person and i dont know how to fix this problem. Thank you and regards.

peterk_1

Posts: 460
Registered: 24/11/09
Re: HELP: Windows 7 Build 7601 this copy of Windows is not genuine.
Posted: 11-Apr-2012 19:13   in response to: techie** in response to: techie**
 
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Has the laptop a valid Toshiba warranty?
If so try calling Toshiba and establish if the laptop was supplied with OEM W7 and they may sell you a recovery disk BUT I don't know if that will be a pre-activated copy - Someone on here will know if you have to input the licence key from the missing sticker.
I've said the above because:
If you look near the end of your post you will see
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
;
The SLIC tables are used by W7 in establishing that the o/s is legitimate. If you want to know more then read towards the end of this article http://support.microsoft.com/kb/942962 you will see that that SLIC corruption and values are discussed
techie**

Posts: 11
Registered: 11/04/12
Re: HELP: Windows 7 Build 7601 this copy of Windows is not genuine.
Posted: 12-Apr-2012 01:36   in response to: peterk_1 in response to: peterk_1
 
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Now, this is pretty complicated for me to understand but one thing is just clear, this is counterfeit. I have asked help from other Windows7 forums and all they tell me is to report this to Microsoft.

MANY people have counterfeit installs - very few of them actually know it! And im one of them.
A large proprtion of counterfeiting is done b vendors who can make a quick buck by buying/building OS-free machines, and installing 'Ultimate' to unsuspecting purchasers.

Another thing is that I cannot see any COA sticker anywhere my unit.
I used a keyfinder softwareto find my product key but it's not valid for activation since the key used in here is a Default Key. is is getting worst.

I am not very good with this technology stuff and im getting really frustrated.

Is it possible that if i upgrade my system to Windows 8, and use a legal purchase, will i be able to get rid of this "Windows 7 Build 7601 this copy of Windows is not genuine." thing???????

Please help. Thank you.

peterk_1

Posts: 460
Registered: 24/11/09
Re: HELP: Windows 7 Build 7601 this copy of Windows is not genuine.
Posted: 12-Apr-2012 10:56   in response to: techie** in response to: techie**
 
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If you are not going to try and get a copy of W7 from Toshiba then try reporting it to Microsoft here https://www.microsoft.com/en-us/howtotell/cfr/report.aspx - there is a chance that you might be given a copy or offered a discount.

If you are going down the W8 route I suppose you could download the beta now and purchase a full copy on its release.
techie**

Posts: 11
Registered: 11/04/12
Re: HELP: Windows 7 Build 7601 this copy of Windows is not genuine.
Posted: 12-Apr-2012 11:18   in response to: peterk_1 in response to: peterk_1
 
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"If you are not going to try and get a copy of W7 from Toshiba'

How can i get a copy? Thanks.

And to sort things out, where can i find a product key that i shall use to activate windows?

Message was edited by: shadowmoon384
assex

Posts: 2,107
Registered: 25/09/09
Re: Windows 7 - Build 7601 this copy of Windows is not genuine
Posted: 12-Apr-2012 20:56   in response to: techie** in response to: techie**
 
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How can i get a copy?
If your notebook was originaly delivered with preinstalled Win7 and now you want to order original Toshiba recovery disc for your notebook you can do it on https://backupmedia.toshiba.eu/landing.aspx
... where can i find a product key that i shall use to activate windows?
You cannot find it. I don’t understand your question. If you use Toshiba OS you don’t need activation key but if not you and if preinstalled OS is installed with Microsoft installation disc than you must pay for valid licence.

All the time you are in magic circle. You always ask the same question but somehow you don’t read what other people write here. Please read other thread - http://forums.computers.toshiba-europe.com/forums/message.jspa?messageID=262518
peterk_1

Posts: 460
Registered: 24/11/09
Re: HELP: Windows 7 Build 7601 this copy of Windows is not genuine.
Posted: 12-Apr-2012 21:07   in response to: techie** in response to: techie**
 
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Here is how you talk to Toshiba from the Phillipines http://pc.toshiba-asia.com/sg/support/talk-2-toshiba
techie**

Posts: 11
Registered: 11/04/12
Re: Windows 7 - Build 7601 this copy of Windows is not genuine
Posted: 13-Apr-2012 02:50   in response to: assex in response to: assex
 
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Sorry i got u confused. I am also confused as I dont have much knowledge on this stuff. So sorry.
assex

Posts: 2,107
Registered: 25/09/09
Re: Windows 7 - Build 7601 this copy of Windows is not genuine
Posted: 13-Apr-2012 08:39   in response to: techie** in response to: techie**
 
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You must not excuse for anything. It is nice to have you here and help you.

I don’t think Toshiba Philippines can help you with this. They offer support for notebook models offered on their continent I suppose. The same is here in Europe. Toshiba Europe offers support for EMEA countries (Europe-Middle East-Nord Africa) countries only.

In my opinion you have two options only:
-to buy valid licence code and activate preinstalled OS
-to buy new Microsoft installation disc with valid licence and install it again

If you will decide to install OS again let us know. We can help you with this.
techie**

Posts: 11
Registered: 11/04/12
Re: Windows 7 - Build 7601 this copy of Windows is not genuine
Posted: 13-Apr-2012 09:45   in response to: assex in response to: assex
 
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Hi,

Im really in trouble now, to buy new Microsoft installation disc with valid licence it's pretty expensive. I just called a reputable store and it costs about 120 usd (in my currency thats about 5,500 pesos). Whew.

And for the other option on buying valid license code, i dont know where to get one. ???
assex

Posts: 2,107
Registered: 25/09/09
Re: Windows 7 - Build 7601 this copy of Windows is not genuine
Posted: 13-Apr-2012 21:15   in response to: techie** in response to: techie**
 
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Sorry my friend but you are not in trouble. You got notebook without OS. I mean who has bought it for you knew very well that they or you must buy installation disc and valid licence key so there is no reason to be confused or in trouble.

If you want to activate preinstalled version you can do this online. Open control panel > system and there you should find this option.
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