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NB550D-115 stuck in 800x600
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This question is not answered. Helpful answers available: 2. Correct answers available: 1.

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Permlink Replies: 16 - Pages: 2 [ 1 2 | Next ] - Last Post: 30-Jan-2012 13:17 Last Post By: MisterX Threads: [ Previous | Next ]
clinton_1

Posts: 6
Registered: 30/12/11
NB550D-115 stuck in 800x600
Posted: 30-Dec-2011 19:11 		 
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Hi,

After installing windows 7 it does not appear that the graphics driver are proper installed.
I am stuck in 800x600.
I have scanned through the other threads here seeing people have the same problem,but after trying all the different tricks it still not working.

I`v tried the asus drivers,the auto detect, drivers from amd/ati site but still i cant change resolution.
Is there any other drivers i need to install after a fresh installation of win 7 to get this to work?

Any thing?
Dr.Lamp

Posts: 1,844
Registered: 25/09/09
Re: NB550D-115 stuck in 800x600
Posted: 31-Dec-2011 09:32   in response to: clinton_1 in response to: clinton_1 		 
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You have installed Win7 32bit, right?
Have you installed THIS driver?
clinton_1

Posts: 6
Registered: 30/12/11
Re: NB550D-115 stuck in 800x600
Posted: 31-Dec-2011 11:27   in response to: clinton_1 in response to: clinton_1 		 
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Its Windows 7 32 premium, and i have tried that driver but with no luck :(
Paolo30

Posts: 3,185
Registered: 21/09/09
Re: NB550D-115 stuck in 800x600
Posted: 02-Jan-2012 16:16   in response to: clinton_1 in response to: clinton_1 		 
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Did you see this thread?
http://forums.computers.toshiba-europe.com/forums/thread.jspa?threadID=64484
clinton_1

Posts: 6
Registered: 30/12/11
Re: NB550D-115 stuck in 800x600
Posted: 02-Jan-2012 17:04   in response to: clinton_1 in response to: clinton_1 		 
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Yes, tired it and are still not able to change resolution.
I dont understand it. When i right click the desktop the ati controll center apper at the top, but would not open when i click it.
PauPau

Posts: 4,320
Registered: 21/09/09
Re: NB550D-115 stuck in 800x600
Posted: 05-Jan-2012 15:34   in response to: clinton_1 in response to: clinton_1 		 
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I assume the resolution is ok using Win 7 64bit…. Right?
Did you try to repeat the whole installation?

I mean the other guys managed to install the driver and to get proper resolution... so it should work for you too..
clinton_1

Posts: 6
Registered: 30/12/11
Re: NB550D-115 stuck in 800x600
Posted: 05-Jan-2012 15:42   in response to: clinton_1 in response to: clinton_1 		 
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I have not tried to install win 7 64. You think that would make a difference? Will it run win 7 64?
I tried with 2 different win7 32. Ultimate and premium, and still stuck i 800x600.

If i run the Windows performance test it gives me 1 in the two graphics test boxes.
Starting to get a bit frustrated :(
PauPau

Posts: 4,320
Registered: 21/09/09
Re: NB550D-115 stuck in 800x600
Posted: 05-Jan-2012 15:46   in response to: clinton_1 in response to: clinton_1 		 
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I have not tried to install win 7 64. You think that would make a difference? Will it run win 7 64?
Why not… its worth a try

PS: is your BIOS up to date?
Did you set BIOS to default?
clinton_1

Posts: 6
Registered: 30/12/11
Re: NB550D-115 stuck in 800x600
Posted: 10-Jan-2012 09:12   in response to: PauPau in response to: PauPau 		 
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The bios was up to date. 1.4 I think.

And its still the same problem with windows 7 64..why is this so hard to get rigth om this computer?
MisterX

Posts: 2,622
Registered: 21/09/09
Re: NB550D-115 stuck in 800x600
Posted: 10-Jan-2012 13:08   in response to: clinton_1 in response to: clinton_1 		 
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Hi

Did you follow the instruction as mentioned by vincentvega51.
  • unpack the Display Driver
  • double-click the file TC40155300A and unpack this to desktop
  • Go to Device Manager and choose your graphic card
  • Update the driver
  • Use the advanced installation procedure
  • next steps follow as: Packages->Drivers->Display->W7_INF
  • take off the hook on the top off the page about Compatibility.
  • Push forward and you will see a list where you can choose Radeon HD 6290.
  • Press forward and install even the system warns you.
  • Now you restart your system

By the way: How about the driver from Toshiba AU driver page:
http://www.mytoshiba.com.au/support/computers/nbseries/nb550d/pll5fa-00j01s/download?os=24
clinton_1

Posts: 6
Registered: 30/12/11
Re: NB550D-115 stuck in 800x600
Posted: 11-Jan-2012 11:03   in response to: MisterX in response to: MisterX 		 
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I tried doing just what you said,but when I come to "Push forward and you will see a list where you can choose Radeon HD 6290" the 6290 does not show up in the list. It goes to HD 4800 or something.
So I cant find my card in the list.

And the drivers from the AU page is the same 300A drivers that I`v tried before and with the same results :(
MisterX

Posts: 2,622
Registered: 21/09/09
Re: NB550D-115 stuck in 800x600
Posted: 11-Jan-2012 14:08   in response to: clinton_1 in response to: clinton_1 		 
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Seems that the ini file does not contain the 6290 GPU model:
Did you test the above procedure using the driver from ATI page:
http://support.amd.com/us/gpudownload/Pages/index.aspx

1/ Notebook Graphics
2/ Radeon HD Series
3/ Radeon HD 6xxxM series
4/ Windows 7 - 32 bit
Akuma

Posts: 4,190
Registered: 12/08/08
Re: NB550D-115 stuck in 800x600
Posted: 12-Jan-2012 23:29   in response to: clinton_1 in response to: clinton_1 		 
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Have you installed the AMD Chipset driver from the Toshiba website?

The chipset needs to be working correctly before the graphics can work properly at the native 1024 x 600

If all else fails, you may need to install the original Win7 starter image, remove any unwanted software, and upgrade Windows to Home or Pro if needed.
MasterG

Posts: 2,741
Registered: 21/09/09
Re: NB550D-115 stuck in 800x600
Posted: 13-Jan-2012 15:42   in response to: Akuma in response to: Akuma 		 
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Here are also some Win 7 64 bit drivers:
http://driverswin.com/toshiba-nb550d-drivers-windows-7/

The graphic card driver is mentioned too... worth a check!
cbhattarai

Posts: 1
Registered: 27/01/12
Re: NB550D-115 stuck in 800x600
Posted: 27-Jan-2012 08:17   in response to: clinton_1 in response to: clinton_1 		 
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If you have a 64 bit processor and you have installed 32 then it wont work. Try to change the OS to 64 Bit..

thank you
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