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	Replies: 2 - Pages: 1 - Last Post: 19-Dec-2011 02:29 Last Post By: Akuma

seandavies

Posts: 5
Registered: 30/09/11

Tecra M11 - USB Drivers needed
Posted: 11-Oct-2011 08:06

After installing Windows 7 x64 on my Toshiba Tecra M11 I get two unknown devices that are unable to be installed. I believe them to be the USB connections since the Hardware Ids of the unknown devices are
USB\VID_8087&PID_0020&REV_0000

I have the following model ...
M11SAU1
Part Number PTME1U-03R034A1
Bios version 2.90

Can someone please point me to where I can download the drivers for this please ?
I have tried the download drivers site for Toshiba for my model but I only get the ability to download the latest BIOs Update to 3.20 ( which doesnt work either due to permission issues ).

Is there a specific driver package I am missing ?

The australian toshiba website only seems to be showing newer versions of drivers/software since the factory preinstalled image was built. SInce I no longer have the preinstalled image where can I get the downloads for all drivers for this model ?

Tonny

Posts: 3,225
Registered: 21/09/09

Re: Tecra M11 - USB Drivers needed
Posted: 17-Oct-2011 08:50

in response to: seandavies

Hi

USB drivers are part of the Microsoft Windows OS. So you cannot update and install this manually.
By the way: this unit seems to be an Toshiba Australian notebook model. I could find this here:
http://www.mytoshiba.com.au/support/computers/tablet/m11/ptme1u-03r034a1/download

But it seems that not all drivers have been released for Win 7 64bit.
But don’t worry… There is a Toshiba European driver page where you could download all Win 7 64bit drivers for the Tecra M11 PTME1E series…

This European series is a same like the Australian series PTME1U.

Regarding the missing drivers:
The internal webcam is connected to the USB controller and I think you should install also the webcam software/driver in order to get the unknown devices disappearing.

Akuma

Posts: 4,190
Registered: 12/08/08

Re: Tecra M11 - USB Drivers needed
Posted: 19-Dec-2011 02:29

in response to: seandavies

Also try installing the Intel Chipset Utility and the Toshiba Value Added Package.

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