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Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
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This question was marked as assumed answered by a moderator.


Permlink Replies: 36 - Pages: 3 [ Previous | 1 2 3 | Next ] - Last Post: 03-Jul-2012 08:52 Last Post By: MasterG
Riffer_1

Posts: 1
Registered: 02/10/11
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 02-Oct-2011 10:23   in response to: zorzal7 in response to: zorzal7
 
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Low level format will not be helpy.

The virtual CD is part of the firmware of the drive. The only way to get rid of it would be a new Version of Toshiba Drive Converter (older version can be found here: http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/bulletin.jsp?ct=SB&soid=2640271&ref=EV).

So please UPDATE that tool, Toshiba!
User0815_1

Posts: 1
Registered: 05/10/11
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 05-Oct-2011 16:45   in response to: mihee in response to: mihee
 
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Hi all,

I'm also very angry about this "external hardrive".

Its moreless unusable for me and its not a harddrive - its a virtual CD-Rom with some commercials - and we all payed for it :-(

So we all schould write emails to the Toshiba support that this is no way to treat their paying customers.

But the biggest joke is that this tread is marke with as star which means that "This question was marked as assumed answered by a moderator." - Sorry, bad answer!

So toshiba should give us for what we have payed for. No non-working workarounds.
Or they should sell their Drives as CD-Roms with Commercials and not as portable harddiscs!
schubi1975

Posts: 1
Registered: 19/03/08
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 06-Oct-2011 00:53   in response to: Riffer_1 in response to: Riffer_1
 
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@Riffer_1
@all

I also have this drive
Toshiba Stor.E 2S aluminum black 1000GB, USB 3.0 (PA4267E-1HJ0)
Here is the new version, which I got from the Toshiba support via e-mail.

DuraMicro_release-20110808_VCD_Remove_and_Format_tool
ytrewq

Posts: 1
Registered: 06/10/11
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 06-Oct-2011 05:06   in response to: schubi1975 in response to: schubi1975
 
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THANKS schubi,

lost a lot of time though because they didn't put this on the drive (PA4269E-1HL0)
bert_2

Posts: 2
Registered: 20/08/11
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 07-Oct-2011 16:33   in response to: schubi1975 in response to: schubi1975
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Thanks for the tool, but take care, it removes not only the vcd part,
as it says, it removes the whole data on the drive.
alebrescia

Posts: 1
Registered: 13/10/11
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 13-Oct-2011 09:37   in response to: bert_2 in response to: bert_2
 
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I Used this tool with my STOR.E ALU 2S (PA4239E-1HJ0) and was really helpful!
work great for me!

Thank you!
fra75

Posts: 1
Registered: 16/10/11
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 16-Oct-2011 14:21   in response to: mihee in response to: mihee
 
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@schubi1975
@all

Unfortunately, in the desperate hurry for a half-Terabyte space, yesterday i bought an external Toshiba Stor.E 25 aluminum 500GB, USB 3.0 (PA4236E-1HE0). When at home, attached to my mac, in a few minutes I figured out the terrible story with the "Virtual CD" situation.

Spent the whole night to grab some serious info on the internet regarding the case, and especially the situation with toshiba ones (baaaaad.....), as I need the drive to be "bootable", clean, as I intended when I paid for it.

Spent this early morning to borrow a windows machine to apply the patch, or whatever thoshiba call it.
And the only one that made the thing was the tool provided by schubi1975, "DuraMicro_release-20110808_VCD_Remove_and_Format_tool" that saved me (and a lot of you I suppose) from banging our heads into the wall, for the insane choice that toshiba made.

Also for not advertising clearly that on the package and for not clearly say on the website wich tool to use to remove the "virtual cd" crappiness. Come on Toshiba! to find the right tool I had to dig deeply into user forums! Unbelievable!
I've joined the forum just to say this.

thanks a Million SCHUBI !!!
bye bye Toshiba !!!
nospamcd

Posts: 1
Registered: 28/10/11
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 28-Oct-2011 13:38   in response to: mihee in response to: mihee
 
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Just bought a 2TB external drive and ran in the same problem. I won't try to remove it - I'll bring it back and buy another one. (won't be a Toshiba then)
petro

Posts: 2
Registered: 29/10/11
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 29-Oct-2011 17:50   in response to: nospamcd in response to: nospamcd
 
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Are there idiots working in Toshiba. We pay money for your HDDs, not for your commercials. Is it too hard to understand?

Just have bought 1Tb Steel HDD and now I'm angry because I cannot remove Virtual CD. Tomorrow I'll bring the HDD back to the shop.
petro

Posts: 2
Registered: 29/10/11
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 29-Oct-2011 18:23   in response to: schubi1975 in response to: schubi1975
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schubi1975, thank you very much!

I do confirm that I was able to delete Virtual CD on Toshiba Stor.E Steel S external HDD ( P/N PA4252E 1HJ0 ) using your tool. You should have been payed by Toshiba.
fanie

Posts: 1
Registered: 12/11/11
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 12-Nov-2011 09:35   in response to: petro in response to: petro
 
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Thanks guys for this link. Was able to remove the virtual disk.
I was on my way to return my 2 new disks.
Can Toshiba really believe customers will accept this stunt?
jostav

Posts: 2
Registered: 16/11/11
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 16-Nov-2011 19:48   in response to: mihee in response to: mihee
 
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Hi,
I was not able to remove VCD from my Toshiba Stor.E Alu 2S 2TB USB 3.0 (PA4234E-1HL0) with formatter.exe.
Search button does not find a device. Format button always stays gray.
Can anyone confirm that VCD removal was successful with the same type of HDD?
Regards
_joao_

Posts: 1
Registered: 20/11/11
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 20-Nov-2011 00:16   in response to: jostav in response to: jostav
 
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Hi!

Luckily it worked with my Toshiba STOR.E Alu 2S 1TB. :-)

Try right clicking on the "formatter.exe" file and select "Run as administrator".
jostav

Posts: 2
Registered: 16/11/11
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 20-Nov-2011 06:52   in response to: _joao_ in response to: _joao_
 
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Thanks for your reply.
I had always chosen "Run as administrator" without success.
Toshiba support wasn't able to help me, so I finally returned the drive and bought a different one (not from Toshiba of course).
grubenhuber

Posts: 2
Registered: 04/12/11
Re: Virtual CD device on a Toshiba Stor.e Alu 2S external HDD (USB3.0) ?!
Posted: 04-Dec-2011 18:10   in response to: Riffer_1 in response to: Riffer_1
 
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I bought two Toshiba STORE:E ALU 2S USB3 2.5" 500gb (actually 499GB) drives, neither of which can get rid of their respective VCD using DuraMicro_release-20110808_VCD_Remove_and_Format_tool. Toshiba_drive_converter_v1.10 or a Low Level Format do not work either.

Drive is recognized by the DuraMicro tool, but on several computers and OS installations a message: "Mode Change Failed" pops up.

Is there a updated or otherwise working tool which can remove the Virtual CD?
I will also contact support and hope to get a working VCD removal tool.
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