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	Replies: 2 - Pages: 1 - Last Post: 19-May-2011 13:54 Last Post By: PauPau	Threads: [ Previous \| Next ]

f(x)

Posts: 1
Registered: 19/05/11

Satellite L650 - Possible faulty HDD
Posted: 19-May-2011 01:03

Sorry if this is the wrong section, but I was not sure where i should post this, anyways.

Ive had my notebook Satellite L650 for about 7 months now, and recently my notebook would freeze up, and crash with a BSOD, i didnt manage to get the error report. But after restarting, I got an error message before the windows loading screen.

I dont recall the exact message but it could not locate a HDD and would not boot.
My sister also got this same message on her computer a week before coincidentally and told me it was a HDD failure as she had her HDD replaced by Toshiba in Adelaide.

After managing to reboot in safemode, and then doing a reboot from there, i managed to get back into windows.
Its been a few weeks now and i have not had this message, although I do get intermitent lag from general use and end up having to reboot if I can manage to get the start bar up.

After further inspection with HD Tune im convinced i have a damaged HDD, what should i do now?
Heres a picture of HD tune results

http://i1039.photobucket.com/albums/a478/stanvsamb/HD.jpg

Andrej

Posts: 3,211
Registered: 20/12/04

Re: Possible faulty HDD
Posted: 19-May-2011 08:01

in response to: f(x)

Hi

Your notebook is 7 months old and with full warranty support so before you start to make some experiments I recommend you to contact nearest Toshiba service provider and ask for help.
They guys there can check HDD using own diagnostic tools and exchange HDD, if necessary.

I think t is best solution for you. Don’t spend your time playing around.

PauPau

Posts: 4,295
Registered: 21/09/09

Re: Satellite L650 - Possible faulty HDD
Posted: 19-May-2011 13:54

in response to: f(x)

Hi

Seems that HDD needs to be replaced.
If the warranty is valid (and it should be valid if the notebook is 7 month old) then go to ASP and ask for help.
The HDD could be replaced by a technician.

Greets

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