had the following appear on my 13 month old Toshiba netbook NB200-11H about a week ago,
A problem has been detected and windows has been shut down to prevent damage to your computer
The problem seems to be caused by the following file: igxprd32
If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again, follow these steps.
The device driver got stuck in an infinite loop. This usually indicates problem with the device itself or
With the device driver programming the hardware in correctly.
Please check with your hardware device vendor for any driver updates.
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.
I live opposite the computer shop where I purchased it a year ago, so I took it across, they did a PC check and found nothing wrong with it, the only way they could get the operating system to work again was to disable the drivers for the graphics card, but also had to disable windows update to stop it updating the drivers.
As once the update had installed ,the blue screen of death appeared again. I then took it back home while it was operating OK minus the drivers and removed the small ammount of info onto a memory stick, as they had advised me to do a reinstall of the software. After which same error screen appeared.
Then I connected an external drive made a recovery disk carried out the full recovery, thought It had worked as The Toshiba welcome screen came up confirmed the few details named the computer etc clicked finish started to load windows.
Then the same message reared its ugly head again.I took it across to my friends in the computer store, they tried the same as myself with the same result. Anybody got any ideas on how I could resolve the situation.
Hmm…. Do you mean the new system recover did solve your issue and the BSOD appeared again?
Well, sounds a little bit like a hardware issue…
I think in first step the memory modules should be checked… this is the first hardware part which could cause the BSOD.