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Qosmio X500 - Red dot on screen covered by warranty?

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	Replies: 1 - Pages: 1 - Last Post: 26-Feb-2011 09:41 Last Post By: Xardas

Marco_3

Posts: 1
Registered: 25/02/11

Qosmio X500 - Red dot on screen covered by warranty?
Posted: 25-Feb-2011 23:10

I am from Europe, Portugal to be thorough and I bougth this Qosmio X500-13V in 14/02/2011. It's in the warranty, obviously. But now I have noticed there's a red dot in the center of the screen. What should I do? Does the warranty cover's it? I dont want to have a pc with a red dot, altough tiny one, on the screen.

Help anyone.

thank you,

Xardas

Posts: 3,144
Registered: 02/10/09

Re: Qosmio X500 - Red dot on screen covered by warranty?
Posted: 26-Feb-2011 09:41

in response to: Marco_3

Hi Marco_3,

I assume this red dot what you mean is a dead pixel, right?

Well, there are a lot of threads in forum how to handle dead pixels and I would recommend checking some official articles from Toshiba that I found on the European page:
http://aps2.toshiba-tro.de/kb0/TSB5400ZD0002R01.htm
http://aps2.toshiba-tro.de/kb0/TSB9502LZ0000R01.htm

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