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Satellite M300 - Webcam is either disabled or has failed
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Permlink Replies: 2 - Pages: 1 - Last Post: 05-Mar-2010 15:49 Last Post By: Keany
PaulnOZ

Posts: 1
Registered: 05/03/10
Satellite M300 - Webcam is either disabled or has failed
Posted: 05-Mar-2010 02:47
 
I've tried uninstalling & reinstalling the driver as well as the webcam assistant software, however still no luck. It's an M300-PSMD8A-03H00G running Vista 32bit, with a built in webcam and the error message I get is....
"webcam is either disabled or has failed. please check your webcam settings."

The only support download for this model is a BIOS update with no explaination of what it updates, patches, or fixes. Which is pretty ordinary to say the least.

There seemed to be a lot of people having trouble with Vista's service pack 2 (SP2) which killed the WIFI, but since rolling back to SP1 the WIFI now works again. The webcam stopped working around the same time as the SP2 install, however the rollback hasn't resolved the webcam problem.

Any ideas or help would be greatly appreciated.
Xardas

Posts: 3,144
Registered: 02/10/09
Re: Satellite M300 - Webcam is either disabled or has failed
Posted: 05-Mar-2010 08:45   in response to: PaulnOZ in response to: PaulnOZ
 
Hi

Which webcam assistant software you have exactly reinstalled? I ask this because the Toshiba website shows only a BIOS update for Vista.
Theoretically the webcam software for another notebook should work on yours too. Check this!!!

By the way: The BIOS would be worth a try. If the webcam driver doesn’t work for you, try the BIOS update!!!
Keany

Posts: 1,296
Registered: 27/09/09
Re: Satellite M300 - Webcam is either disabled or has failed
Posted: 05-Mar-2010 15:49   in response to: PaulnOZ in response to: PaulnOZ
 
What is the cam status in device manager?
Is cam recognized properly under imaging device?
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