My qosmio x305 came with the trend micro security software.
I hope I can ask about this here as I am from the US and not Europe.
Please feel free to direct me if needed.
Anyway, I have had my computer for a month with no problems at all.
About two days ago, my firewall starting giving me problems.
Whether it is on or off, I couldn't access my Steam video game account.
It would not let me connect to their server even though I had internet connection.
Now I can not even go to www.yahoo.com, which from my experience is a firewall problem.
I agree with Eldorado, contact the Trend Micro support.
I don’t have many experience with Trend Micro but for years I use always Kapsersky security suite.
I never had problems with viruses or something else. Kaspersky don’t need much system performance and you will get really fast updates if there are new viruses.
However, if you search a new one, test Kaspersky. There is a 30 day trial version.