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	Replies: 5 - Pages: 1 - Last Post: 12-Mar-2008 09:19 Last Post By: Juan28

tinydan

Posts: 3
Registered: 11/03/08

Satellite A210-12U: Matshita DVD-RAM UJ-8505 won't read disks - Error Code 39
Posted: 11-Mar-2008 21:28

Hi.

i've had My A210-12U for about five months now and recently for the past few months i've been having some problems with the dvd disk drive.

The thing is that The drive won't actually read any disks, the drive will detect that a disk has been inserted but it just won't read it. It's happend for about a months but its only recently i've really know whats been wrong with it.

The drive i'm currently using is a MATSHITA DVD-RAM UJ-8505 ATA

I've scanned the drive for problems with the toshiba assist utility but that didn't come up with anything so i decided to check the drivers.

Windows Vista gave this Message: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

I uninstalled the drivers and drivers on there and installed new ones that i downloaded here on the toshiba website.

What i really want to know is: Is it a problem with the drivers? is it a case that operating system isn't detecting the hardware? or is it a situation where i should have the drive repaired on its warrenty?

cheers Dan

Juan28

Posts: 2,268
Registered: 23/08/05

Re: Satellite A210-12U: Matshita DVD-RAM UJ-8505 won't read disks - Error Code 39
Posted: 12-Mar-2008 07:39

in response to: tinydan

Correct

Hi

Don’t worry buddy… I don’t think it’s a hardware problem. It looks like a corrupted registry entry and it should be solved easily…

Remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class{4D36E965-E325-11CE-BFC1-08002BE10318}
…and reboot the notebook

Check also this Toshiba FAQ article:
http://aps2.toshiba-tro.de/kb0/TSB7801XL0000R01.htm

…and the Microsoft Knowledgebase
http://support.microsoft.com/kb/314060/en-us

Bye

tinydan

Posts: 3
Registered: 11/03/08

Re: Satellite A210-12U: Matshita DVD-RAM UJ-8505 won't read disks - Error C
Posted: 12-Mar-2008 09:01

in response to: Juan28

heya mate thanks for replying, i found the file location through regedit. the thing that concers me is ther's only a lowerfilters, no upper one. should i delete it anyway?

Juan28

Posts: 2,268
Registered: 23/08/05

Re: Satellite A210-12U: Matshita DVD-RAM UJ-8505 won't read disks - Error C
Posted: 12-Mar-2008 09:04

in response to: tinydan

Helpful

Yes… you should do this.
Then reboot the notebook and check if it helps.

I would appreciate a feedback… good luck

tinydan

Posts: 3
Registered: 11/03/08

Re: Satellite A210-12U: Matshita DVD-RAM UJ-8505 won't read disks - Error C
Posted: 12-Mar-2008 09:12

in response to: Juan28

great! it all wsorks perfectly. definatly giving you good feedback

Juan28

Posts: 2,268
Registered: 23/08/05

Re: Satellite A210-12U: Matshita DVD-RAM UJ-8505 won't read disks - Error C
Posted: 12-Mar-2008 09:19

in response to: tinydan

Great I could help... and thanks for the points

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